Welcome to the Shipping and Delivery section of Hailey Ads. We are committed to providing our customers with prompt, reliable, and secure shipping services to ensure your orders arrive safely and on time. This page outlines our shipping policies, delivery times, shipping costs, and other important information to help you understand how we process and deliver your purchases. Please read this carefully before placing your order.

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1. Order Processing and Confirmation

Once you complete your purchase on Hailey Ads, our team begins processing your order promptly. Orders are typically processed within 1-2 business days from the date of purchase, excluding weekends and public holidays.

Upon successful processing, you will receive an order confirmation email containing your order details and tracking information (if applicable). Please verify your contact details to ensure smooth communication and delivery.

2. Shipping Methods and Carriers

We partner with reputable shipping carriers to deliver your orders safely and efficiently. The available shipping methods depend on your location, the size and weight of the order, and the shipping options selected during checkout. Common carriers we utilize include:

• USPS (United States Postal Service)
• FedEx
• UPS
• DHL (for international orders)

You will be presented with available shipping options at checkout, along with estimated delivery times and costs.

3. Delivery Timeframes

Delivery times vary depending on the destination, shipping method chosen, and any unforeseen circumstances such as weather delays or customs processing for international orders. Below are general estimated delivery times:

• Domestic Orders (Within the USA):
  Standard Shipping: 3-7 business days
  Expedited Shipping: 2-4 business days
  Same-Day or Next-Day Delivery: Available in select locations (additional charges may apply)

• International Orders:
  Standard International Shipping: 7-21 business days
  Express International Shipping: 3-7 business days

Please note that these are estimates and actual delivery may vary. We recommend tracking your shipment via the provided tracking number for real-time updates.

4. Shipping Costs

Shipping charges are calculated based on the weight, dimensions, destination, and selected shipping method of your order. During checkout, the shipping cost will be clearly displayed before you finalize your purchase.

Free Shipping:
We may offer free shipping promotions on select products or order values. Details of such offers will be specified on the product page or during checkout.

5. Shipping Restrictions and Limitations

• We currently ship within the United States and select international countries. If you are located outside our shipping zones, please contact customer support for further assistance.
• Certain products may have restrictions or special handling requirements, which could affect delivery times or shipping options.
• We do not ship to P.O. Boxes, APO, or FPO addresses unless specified.

6. Order Tracking and Delivery Updates

Once your order has been dispatched, you will receive an email with the tracking number and a link to monitor your shipment’s progress. We encourage you to track your package regularly to stay informed about its status.

If you do not receive your order within the estimated delivery window, please contact us with your order details, and we will assist you in locating your shipment.

7. Shipping Delays and Unforeseen Circumstances

While we strive to ensure timely delivery, delays can occur due to factors beyond our control, such as weather conditions, customs inspections, or carrier disruptions. In such cases, we will communicate any delays promptly and work closely with carriers to resolve issues.

Please be aware that international shipments may experience customs delays, and additional clearance procedures may extend delivery times.

8. Incorrect or Lost Shipments

If your package is marked as delivered but you have not received it, please:

• Check with neighbors or other household members.
• Verify the delivery address provided during checkout.
• Contact the shipping carrier using the tracking information for further assistance.

If the package is confirmed lost or undelivered, contact our customer support team immediately. We will work with the carrier to investigate and determine the next steps, which may include reshipping or issuing a refund.

9. Returns and Re-Delivery

In the event of failed delivery due to incorrect address information or recipient unavailability, the package may be returned to us. Additional shipping charges may apply for redelivery. We recommend reviewing your shipping information carefully before completing your purchase.

10. International Shipping and Customs

For international orders, you are responsible for any customs duties, taxes, or import fees levied by your country. These costs are not included in the purchase price or shipping charges and are payable at the time of delivery. Please check with your local customs authority for specific regulations and fees.

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11. Changes to Shipping Policy

Hailey Ads reserves the right to modify or update this Shipping and Delivery Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically to stay informed of our shipping practices.

12. Customer Support and Inquiries

If you have questions about your shipment, need assistance with tracking, or want to discuss shipping options, please contact our customer support team:

• Email: support@haileyads.store
• Phone: +1 720 680 6564
• Address: 521 Riverbed Dr, Crowley, TX 76036, USA

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13. Final Remarks

At Hailey Ads, we are dedicated to providing you with a seamless shopping experience from order placement to delivery. We appreciate your trust and patience, and we are committed to ensuring your orders arrive securely and promptly. Should you encounter any issues or have special shipping requirements, do not hesitate to reach out to us.