At Hailey Ads, we are committed to providing our customers with high-quality products and reliable services. Our goal is to ensure your complete satisfaction with every purchase you make through our platform. To reinforce our dedication to quality and customer confidence, we offer the following warranties and guarantees, outlined in this Warranties Policy.

Please read this document carefully to understand the scope, limitations, and procedures related to warranties on our products and services. If you have any questions or require assistance, our customer support team is available to help you.

1. Overview of Warranties

Hailey Ads provides warranties on certain products and services, subject to the terms and conditions outlined below. These warranties are designed to cover manufacturing defects, material failures, or other issues that arise under normal use during the warranty period.

Our warranties do not cover damages resulting from misuse, abuse, neglect, accidents, unauthorized modifications, or external factors beyond our control.

2. Scope of Warranties

Product Warranties:
For physical products purchased through Hailey Ads, we offer warranties that cover defects in materials and workmanship. The specific warranty period depends on the product category and is detailed in the product description or accompanying documentation.

Service Warranties:
For digital or service-based offerings, warranties are limited to the scope of the service provided. We warrant that our services will be performed in a professional manner consistent with industry standards.

Digital Content and Downloads:
Any digital content, downloads, or online services are provided “as is,” and warranties for such items are limited to the functionality and availability of the content at the time of delivery.

3. Warranty Periods

The duration of each warranty varies depending on the product or service. Typical warranty periods are as follows:

• Physical Products: Usually covered for a period of [Insert Duration, e.g., 90 days, 1 year] from the date of delivery.
• Services: Warranted for the duration of the service agreement or as specified in the service contract.
• Digital Content: No specific warranty period; availability and functionality are provided as-is.

You can find the specific warranty period applicable to your purchase in the product details or service agreement.

4. Warranty Claims and Procedures

To initiate a warranty claim:

1. Contact Customer Support:
   Reach out to our support team via email at support@haileyads.store or by phone at +1 720 680 6564. Provide your order number, detailed description of the issue, and supporting evidence such as photos or videos if applicable.

2. Assessment and Verification:
   Our team will review your claim and may request additional information or evidence to verify the defect or issue.

3. Resolution Options:
   Depending on the nature of the warranty issue, we may offer repair, replacement, or refund options. The appropriate resolution will be determined at our sole discretion.

4. Return of Defective Items:
   In cases where a physical product needs to be returned, you will be provided with instructions for shipping the defective item back to us. Shipping costs for warranty returns are typically covered by Hailey Ads unless otherwise specified.

5. Limitations and Exclusions

Our warranties do not cover:

• Damage caused by misuse, neglect, or improper handling.
• Damage resulting from accidents, natural disasters, or external factors.
• Unauthorized repairs or modifications performed by third parties.
• Normal wear and tear over the course of use.
• Software issues or digital content problems arising from external sources or incompatible devices.
• Products or services purchased from third-party sellers or affiliates not authorized by Hailey Ads.

6. Limit of Liability

Our liability under any warranty is limited to the repair, replacement, or refund of the defective product or service. Hailey Ads shall not be liable for any incidental, consequential, or indirect damages arising from the use or inability to use our products or services, even if we have been advised of the possibility of such damages.

7. No Extended Warranties

Unless explicitly stated in a written agreement or product documentation, Hailey Ads does not offer extended warranties beyond the specified warranty periods. Customers may choose to purchase third-party extended warranties or insurance if available.

8. Transferability of Warranties

Warranties are non-transferable and apply only to the original purchaser of the product or service. The warranty is valid only if the item was purchased directly from Hailey Ads or an authorized reseller.

9. Modifications and Changes

Hailey Ads reserves the right to modify or update this Warranties Policy at any time without prior notice. Changes will be effective immediately upon posting on this page. We recommend reviewing this policy periodically to stay informed about warranty terms and conditions.

10. Contact and Support

For all warranty-related inquiries, claims, or assistance, please contact our customer support team:

• Email: support@haileyads.store
• Phone: +1 720 680 6564
• Address: 521 Riverbed Dr, Crowley, TX 76036, USA

Provide your order details, a description of the issue, and any supporting documentation when contacting us. Our team will guide you through the warranty process and help resolve your concern promptly.